Des questions sur Rineo ? Notre equipe est la pour vous aider.
Our dedicated support team is here to help you maximize your experience with Rineo. Whether you have questions about OCR accuracy, need assistance with integrations, or want to discuss enterprise solutions, we're ready to assist.
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, our Professional and Enterprise plan customers receive priority support with faster response times.
Free Trial & Basic Plan: Email support with 24-hour response time during business days. Access to our comprehensive documentation and community forums.
Professional Plan: Priority email support with 12-hour response time, plus live chat during business hours (9 AM - 6 PM EST, Monday-Friday).
Enterprise Plan: Dedicated account manager, 4-hour priority response time, 24/7 emergency support hotline, and personalized onboarding with training sessions.
Our support team includes OCR specialists, integration engineers, and accounting software experts who understand both the technical and business aspects of automated document processing.
Discutez avec notre equipe en temps reel
123 Tech Street
San Francisco, CA 94105
United States
45 Excel Lane
London EC2A 4DN
United Kingdom
88 Formula Plaza
Singapore 018956
Singapore
Rineo