Reset your password
Enter your email address and we'll send you a link to reset your password
Password Reset Process:
- Enter your email address associated with your Rineo account
- Check your inbox for a secure password reset link (check spam folder if needed)
- Click the link to create a new password
- Your new password must be at least 8 characters long
For security reasons, the reset link expires after 24 hours. If you don't receive the email within 5 minutes, please check your spam folder or contact support at support@rineo.co.
Password Security Best Practices:
- Use a unique password not used on other websites
- Include a mix of uppercase letters, lowercase letters, numbers, and symbols
- Avoid common words, phrases, or personal information
- Consider using a password manager to generate and store strong passwords
Common Issues:
- Email not received? Check your spam/junk folder and verify the email address is correct
- Link expired? Request a new reset link—they're valid for 24 hours
- Still can't access your account? Contact our support team at support@rineo.co with your account details
Account Security Features:
Rineo takes your account security seriously. We use industry-leading security measures to protect your data:
- Encryption: All passwords are hashed using bcrypt with salt rounds for maximum security
- Secure Links: Password reset links contain cryptographically secure tokens that expire after use
- Login Monitoring: We track all login attempts and notify you of suspicious activity
- Data Protection: Your financial documents are encrypted at rest and in transit with 256-bit AES encryption
Need additional security? Professional and Enterprise plans include two-factor authentication, IP whitelisting, and single sign-on (SSO) integration.